Terms & Conditions Lido88 — Official Platform Terms of Use

In these Terms, the following words and phrases carry the meanings defined below:

• "Lido88" or "Platform" refers to the website, mobile application, and all services provided under the lido88 name, including the domain lido88.biz and all associated sub-domains.
• "Player" or "Member" or "You" refers to any individual who has registered an account and is using lido88's services, whether actively or inactively.
• "Account Funds" refers to the available MYR (RM) balance in your lido88 account at any given time.
• "Bonus" refers to any credit, reward, cashback, rebate, or other financial benefit offered by lido88 to members under various promotional programmes.
• "Rollover" or "Rollover Wagering" refers to the minimum wagering amount a player must reach before any bonus or bonus winnings become eligible for withdrawal.
• "Games" refers to all activities available on the lido88 platform, including Sports Betting (football, badminton), Live Casino, Poker, slots, and jackpots.
• "Malaysia Payment Methods" refers to Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking (Maybank2u, CIMB Clicks) — the only payment methods accepted by lido88.

To open and use a lido88 account, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration. Lido88 reserves the right to request age verification documents at any time and may suspend or close an account immediately if a player is found to be underage.
• Each individual is only permitted to hold one lido88 account only. Registering multiple accounts using different names, email addresses, phone numbers, or identification details is strictly prohibited and may result in the termination of all associated accounts with forfeiture of all balances.
• You must provide true, accurate, and complete personal information during registration, including your full name, date of birth, phone number, and active email address. False or misleading information is grounds for immediate account closure.
• You are solely responsible for maintaining the confidentiality of your account login details. Lido88 is not liable for any losses arising from unauthorized access resulting from the player's own negligence.
• Lido88 reserves the right to request KYC (Know Your Customer) Verification at any time — including a copy of your identification card, utility bill, or bank statement — before processing any withdrawal. This is a standard procedure to ensure the security of your account.

By using the lido88 platform, you agree to comply with the following usage guidelines at all times:

• You are using the lido88 platform solely for your own personal entertainment and not on behalf of or as a representative of any third party.
• You must not use any automated software, bots, scripts, or other mechanisms designed to automate in-game actions, simulate real human behaviour, or gain an unfair advantage over other players.
• You must not attempt to exploit any technical errors, bugs, or system vulnerabilities within the lido88 platform. If you discover any technical issue, you are required to report it to the lido88 support team immediately. Winnings obtained through exploitation of technical errors will not be recognised and may be voided.
• You must not engage in any activity that could damage lido88's reputation, operations, or platform security, including cyberattacks, hacking attempts, or spreading false information about the platform.
• You acknowledge that lido88 reserves the right to record, monitor, and analyze your gaming activity solely for the purpose of ensuring platform fairness and security.

• The minimum deposit into a lido88 account is RM 30 per transaction. There is no set maximum deposit limit, though deposits exceeding a certain amount may require additional verification.
• Lido88 only accepts deposits via approved Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). No other payment methods are accepted.
• All deposited funds must originate from an account or e-wallet registered in your own name. Deposits from accounts belonging to another person are prohibited and may result in funds being held pending verification.
• Lido88 does not charge any processing fees for deposits. Any fees imposed by your eWallet or banking provider are your own responsibility.
• Deposit funds are typically credited to your lido88 account within seconds once payment has been successfully confirmed by the payment provider. If your deposit has not been credited after 30 minutes, please contact lido88 support with proof of payment.
• Lido88 reserves the right to decline or reverse any deposit suspected of involving fraudulent activity, money laundering, or a violation of these Terms.

• The minimum withdrawal amount is RM 50 per request. There is no maximum daily withdrawal limit, however withdrawals exceeding RM 10,000 may require additional KYC verification procedures.
• Withdrawal requests will be processed within 24 hours for standard amounts on business days. For withdrawals exceeding RM 10,000, processing may take up to 3 business days.
• Withdrawn funds will only be transferred to the same payment method used for the deposit — or to a bank account in your own name if specified. lido88 will not transfer funds to third-party accounts.
• Winnings derived from bonuses cannot be withdrawn until the associated rollover requirements have been fully met. Any bonus balance that has not satisfied the rollover requirements will be forfeited if you request a withdrawal of your main funds before the rollover is complete.
• Lido88 reserves the right to place a withdrawal request on hold for security or compliance review purposes. You will be notified if your withdrawal requires a longer processing time than usual.

All bonuses and promotions offered by lido88 are subject to the specific terms stated in each promotional offer. The following general conditions apply to all lido88 bonuses:

• Each bonus may only be claimed one time only per member, per household, per phone number, and per payment method used. Attempting to claim the same bonus repeatedly through multiple accounts constitutes bonus abuse.
• The welcome bonus is exclusively for new lido88 members making their first deposit. Existing members are not eligible for the welcome bonus under any circumstances.
• All bonuses are subject to rollover requirements clearly stated in the relevant promotion terms. For example, a bonus with a 10x rollover means the bonus amount must be wagered 10 times before any withdrawal can be made.
• Lido88 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice in the event of abuse or circumstances that require the offer to be reviewed.
• Bonuses credited to your account cannot be transferred to another player and hold no direct cash value without first meeting the applicable rollover requirements.

• All sports bets placed on lido88 are final upon confirmation — confirmed bets cannot be cancelled or modified except under circumstances specified by lido88.
• The odds displayed at the time a bet is placed are the odds that will be used to calculate winnings — not the odds at the time the match starts or ends. Any change in odds after a bet is confirmed will not affect that bet.
• Lido88 reserves the right to void bets and refund stakes if a match is cancelled, postponed, or not completed within the timeframe stipulated by the relevant sports regulations.
• Betting involving insider information or match manipulation is strictly prohibited. Lido88 works with sports governing bodies to monitor suspicious betting activity and will report any findings to the relevant authorities.
• For Sports Betting on the Malaysia Super League, EPL, and other football leagues, the specific rules of each competition — including definitions of regular time, extra time, and goal determination — apply and are available in the lido88 betting guide section.

• All casino games at lido88 — including Baccarat, Roulette, and Blackjack in the Live Casino section, as well as slots and jackpots — use a Random Number Generator (RNG) that has been certified by independent international testing bodies.
• Game outcomes recorded by the lido88 system are final and binding. In the event of any discrepancy between what is displayed on your screen and the server records, the lido88 server records shall prevail.
• In the event of a technical failure or connection disruption during gameplay, lido88 will refer to server records to determine the outcome of the game. Any bets that were active at the time of the disruption will be settled based on the actual result of that game.
• Poker players at lido88 are prohibited from using HUD tracking software that accesses real-time data directly from the server. Statistics provided by the lido88 platform itself are permitted.
• Lido88's progressive jackpots and daily jackpots are guaranteed to be paid out to verified winners. Jackpot funds are held in a separate account and are not used for company operations.

• Lido88 reserves the right to suspend or close any account at any time if there is reasonable cause to believe that a player has violated these Terms, engaged in fraudulent activity, or compromised the security of the platform.
• In the event of account closure due to a breach of the Terms, lido88 reserves the right to forfeit all balances in the account, including deposited funds, winnings, and unclaimed bonuses.
• Players also have the right to voluntarily close their own account at any time by contacting lido88 support. Any legitimate funds remaining in the account will be returned within 5 business days after the closure request is approved.
• Accounts inactive for 12 consecutive months (no logins or gaming activity) may be subject to a monthly maintenance fee of RM 10. lido88 will send an email notification before this charge takes effect.
• Players who opt for self-exclusion through lido88's responsible gambling program are not permitted to open a new account during an active self-exclusion period.

• Lido88 collects and processes your personal information solely for the purposes of account management, payment processing, security verification, customer support, and compliance with applicable legal requirements.
• All personal data is protected with 256-bit SSL encryption. Your information will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
• Your eWallet and banking information is processed through a certified payment gateway and is not stored on lido88's servers. We do not directly store your bank account number or any payment card details.
• You have the right to request access to, correction of, or deletion of your personal data at any time. Please contact support@lido88.biz for any privacy-related requests.

• Lido88 is not liable for any financial losses incurred by players as a result of betting and casino activity. Players acknowledge that sports betting and casino games carry real financial risk, and that participation is entirely their own personal decision.
• Lido88 is not liable for service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or third-party cyberattacks. We will make every effort to restore service as quickly as possible under any such circumstances.
• Lido88 makes no guarantees or representations regarding the chances of winning in any game. All games use RNG and outcomes are entirely random.
• Lido88's maximum total liability to any player under any circumstance shall not exceed the total amount deposited by that player in the 30 days preceding the relevant claim.

Lido88 takes its responsibility to promote a healthy and safe gaming environment seriously. As part of this commitment:

• Lido88 provides self-control tools accessible in your account settings at any time — daily/weekly deposit limits, loss limits, session time limits, temporary break options (cooling-off periods from 24 hours up to 30 days), and long-term self-exclusion (6 months to permanent).
• If you choose self-exclusion, your account will be locked immediately and you will not receive any marketing communications from lido88 for the duration of that period. Lido88 will not reactivate an account during a self-exclusion period regardless of any request to do so.
• Players showing signs of problem gambling can contact the lido88 support team via email at support@lido88.biz or through live chat for assistance and information on available support resources.
• This platform is for adult entertainment only, strictly for users aged 18 and above. lido88 does not permit or facilitate access by minors to any part of the platform.

• Lido88 reserves the right to update or modify these Terms at any time. Material amendments will be communicated to members via their registered email and in-platform notifications at least 7 days before the changes take effect.
• Continued use of the lido88 platform after the effective date of any amendment to these Terms will be considered your acceptance of the updated Terms.
• If you do not agree with any amendment, you have the right to close your account before the effective date of that amendment by contacting lido88 support. Any valid remaining balance will be returned in accordance with standard procedures.
• The date of the most recent update to these Terms will always be displayed at the top of this page for your reference.

If you have any questions, concerns, or complaints regarding lido88's Terms and Conditions, our team is ready to assist through the following channels:

• Email: support@lido88.biz — Response within 4 hours during business hours. For legal and Terms enquiries, use the subject line "Terms & Conditions Enquiry" for faster processing.
• Live Chat: Available 24/7 within the lido88 platform — staffed by trained agents fluent in Bahasa Melayu and English. Response times are typically under 2 minutes.
• WhatsApp: Available for urgent enquiries. The number can be found in the support section once you are logged in to your lido88 account.
• Lido88 is committed to resolving every complaint or dispute in a fair and transparent manner. If you are not satisfied with the proposed resolution, you may request a review of your case by a senior member of our support team.